Frequently Asked Questions

To avoid disappointment all orders need to be placed 48 hours prior to collection or delivery. Orders can be picked up instore 7 days a week or delivered Monday to Saturday mornings 9am to 12pm in the local Barossa area. Please contact the store on 85686064 between 7am and 8pm if you have an urgent matter in regards to your order. If outside of these hours please email bfreshbites@barossa.coop and a team member will get back to you as soon as possible.

Platters/Grazing Boxes need to be ordered and paid for online with a minimum of 48 hours notice. Please proceed to the Barossa Fresh Bites Counter (Delicatessen) instore for collection of your order. If you wish to use Direct to Boot option or want to pay with a Barossa Coop Account or Gift Card please see the options below.

If payment is to be made using a Barossa Coop Store Account or Gift Card orders will need to be phoned through on 85686064. Payment can then be made when picking up instore. This option cannot be used for delivery unless payment has been made prior to delivery date and delivery has been organised with a team member. Please phone the store on 85686064 to organise delivery.

Direct to Boot option is available. Please leave a note when placing your order or alternatively phone the store on 85686064 to co-ordinate the Direct to Boot service.

Delivery is available in the local Barossa Area Monday to Saturday 9am to 12pm. If you need a specific time in this window please phone 85686064 to co-ordinate. Outside the Barossa area may be an option. Please contact the store on 85686064 to speak with a team member. Delivery fee is based on our Barossa Fresh Online delivery fee structure starting at $9.95 for our local area zones Nuriootpa, Tanunda, Angaston & Greenock

Delivery is NOT available on Public Holidays or Sundays. Please contact the store if you need an option of these days for delivery, we may be able to assist depending on the situation. A higher delivery fee may occur on these days.

If we arrive to deliver your order and nobody is there to take collection we will make every attempt to contact you. If unsuccessful the order will be bought back to the store and you will need to pick up from Barossa Fresh.

In the unlikely event that we are running late with your order due to delays beyond our control we will make contact with you regarding the situation.

Please leave a note when placing your order or contact the store by phoning 85686064 to speak to a team member about your requirements. Please note that there may be additional charges in some circumstances,

If you have any further questions please call our Barossa Fresh Bites Team on 85686064 Monday to Friday 7am to 8pm, Saturdays 7am to 7pm, Sundays 8am to 6pm and a team member can assist in answering any questions . Alternatively email bfreshbites@barossa.coop if you have an urgent matter or enquiry with your order.

ADDRESS – 1 Murray St Nuriootpa SA 5355
PHONE – 08 85686064
EMAIL – bfreshbites@barossa.coop

Should your circumstances change and you need to cancel your order, a minimum of 24 hours notice is required.

Failure to give 24 hours notice may result in a refund not being processed.